Sales & Customer Engagement Coordinator

Job

CLS Services is a leading professional recruitment agency specialised in chemistry & life sciences.
For our client Sanofi we are searching for a Sales & Customer Engagement Coordinator.

Keywords
HCP Engagement
Marketing Operations
Congress & Event Planning
Digital Campaigns
Regulatory Compliance

The Marketing Coordinator delivers operational support to the full geography and therapeutic area teams they are assigned to while also leading their own assigned projects. Doing all this through applying the Agile methodology.
Responsibilities:

• Provide operational support to the full therapeutic area team (commercial and medical) in the assigned geography
• Collaborate with North Europe marketing and medical team to initiate, implement, and follow up on planned activities according to deadline and responsibility (E.g. : HCP Contracts, Purchase Orders, Approval of promotional materials…).
• Drive ad hoc projects coming from Global or MCO level (i.e. audits, simplification efforts, co-ordinating collection of data and information)
• Support and drive process related to congress and meeting planning (preparing and organizing logistics of events, correspondence & information to guests for congresses/symposia/national meetings etc.)
• Be an active part in the digital transformation and take lead and responsibility in digital marketing activities in collaboration with the MCO brand and local CE teams.
• Build relations internally and be involved in the coordinator group. Cooperate with Medical, Marketing, Regulatory, and other internal stakeholders to ensure compliance with promotional rules and internal SOPs.
• Take responsibility for the use of approved templates and that material is in accordance with local and Sanofi rules. Be a driving force in systemizing and optimizing the internal processes.
• Adhere to the policies, standard operating procedures and regulations both from a Country and Sanofi perspective to maintain the highest standard of compliance, ethics and business integrity.
• Continuously stretch yourself to improve, simplify and prioritize within your area of influence with a laser focus on adding value

Profile

Technical skills:

• Education or experience in business administration
• Good understanding/experience with sales, marketing and communication in a highly specialized area.
• Knowledge of local promotional rules (compliance) in Pharma is a plus
• Fluent in English and country local language
• Scrum master experience a plus

Person:
Ability to work cross functionally and coordinate activities with multiple stakeholders.

• Possess a high degree of attention to detail and a high-level quality.
• Proactive, structured and with a winning mindset.
• Structured and solution-oriented.
• Communication, project management, attention to detail, team player skills.
• Patient and customer-centric mindset

Company profile

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Sanofi is a global biopharmaceutical company focused on human health. They prevent disease through vaccines and provide innovative treatments to fight pain and relieve suffering. They help people dealing with rare diseases as well as millions of people with long-term, chronic conditions. In more than 100 countries, including the Netherlands!
Their activities in the Netherlands consist of development, registration, sales and distribution of medicines. They also offer resources for diagnosing, services and innovative care concepts.

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Contact

Interested? Send us a detailed curriculum vitae, accompanied by an application letter indicating your motivation. Please use our online application form. (See URL) (Vacancy number A2500009)